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ISO 20000 - Information Technology Service Management System
IT Service Management System Standard like ITSM ISO 20000 focuses on assisting organizations involved in offering services to develop effective business strategies, to execute those plans systematically and to maintain consistency of the quality of their services. In brief, it can be said that the ITSM ISO 20000 serves as a powerful service management system inside an establishment.
The execution of documented version of ITSM ISO 20000 by any organization testifies to its ability to meet precise service requirements of customers.
The main focus of ITSM ISO 20000-1 standard is to assist organizations so that they can run their operation smoothly at minimal project cost. The ISO 20000 -2 contains necessary regulations for effective execution of Service Management System (SMS).
Why is certification good for my business?
The certification process of ITSM ISO 20000 enables an organization to adopt fruitful business strategies.
It assists in raising output level of an organization by ensuring its smooth workflow through effective handling of all its working procedures.
The ITSM ISO 20000 aids in reducing operation cost of an establishment.
Its self evaluation method helps organizations to improve its credibility.
It acts as the sign of authentication of the service or product of an organization.
It guarantees about consistent upgradation of the working stages of a company.
It promotes leadership quality among its employees by adopting customer oriented approach.