ISO 20000 ITSMS Certification Services

Get a Price/Quote

About ISO 20000 ITSMS Certification Services

IT Service Management System Standard like ITSM ISO 20000 focuses on assisting organizations involved in offering services to develop effective business strategies, to execute those plans systematically and to maintain consistency of the quality of their services. In brief, it can be said that the ITSM ISO 20000 serves as a powerful service management system inside an establishment.

The execution of documented version of ITSM ISO 20000 by any organization testifies to its ability to meet precise service requirements of customers.

The main focus of ITSM ISO 20000-1 standard is to assist organizations so that they can run their operation smoothly at minimal project cost. The ISO 20000 -2 contains necessary regulations for effective execution of Service Management System (SMS).

Why is certification good for my business?

The certification process of ITSM ISO 20000 enables an organization to adopt fruitful business strategies.
It assists in raising output level of an organization by ensuring its smooth workflow through effective handling of all its working procedures.
The ITSM ISO 20000 aids in reducing operation cost of an establishment.
Its self evaluation method helps organizations to improve its credibility.
It acts as the sign of authentication of the service or product of an organization.
It guarantees about consistent upgradation of the working stages of a company.
It promotes leadership quality among its employees by adopting customer oriented approach.

Comprehensive Implementation Guidance

Our ISO 20000 certification services include step-by-step implementation support for your IT Service Management System. We provide expert consultancy, ranging from gap analysis to customized training and documentation assistance. Whether you operate in IT, ITES, or as a managed service provider, our guidance ensures seamless alignment with international standards, preparing you thoroughly for successful certification audits.

Internationally Recognized Certification Valid for 3 Years

Achieve an ISO 20000 certificate that is acknowledged worldwide and remains valid for three years, subject to scheduled surveillance audits. We help you maintain robust IT service management practices, with renewal assistance and continued support to ensure lasting compliance and operational excellence.

Flexible Service Delivery Across India

We deliver ISO 20000 ITSMS certification services both online and offline, covering all regions in India. Our consultants are equipped to support organizations of all sizes with tailored solutions, ensuring convenience and accessibility regardless of your location.

FAQs of ISO 20000 ITSMS Certification Services:

Q: How does the ISO 20000 certification process work for IT service providers?

A: The process begins with a gap analysis to identify compliance needs, followed by implementation guidance and customized training. Documentation assistance is provided, and your system is prepared for a pre-assessment audit before proceeding to the official certification audit. Once certified, surveillance audits ensure continued compliance over the three-year validity period.

Q: What support will I receive during and after the certification process?

A: Youll receive comprehensive support throughout, including 24/7 customer assistance via email and phone, expert consultancy for implementation, documentation preparation, audit support, and renewal assistance to maintain your certification after three years.

Q: When can organizations apply for ISO 20000 ITSMS certification?

A: Organizations can begin the certification journey any time their IT service management system is ready, or when they seek to align with international standards. Our services are available year-round both online and offline.

Q: Where are your ISO 20000 certification services available?

A: We provide certification services across all regions in India, using both remote (online) and on-site (offline) delivery modes to cater to client needs nationwide.

Q: What are the benefits of obtaining ISO 20000 ITSMS certification?

A: ISO 20000 certification enhances service quality, demonstrates global best practices, increases customer trust, and ensures ongoing compliance with international standards. It also offers a competitive edge and supports business growth within the IT services sector.

Q: What industries are eligible for ISO 20000 certification services?

A: Our services cater to IT, ITES, managed service providers (MSPs), and other organizations involved in IT service delivery seeking internationally recognized ITSMS certification.

Q: Is renewal assistance offered once the certification expires?

A: Yes, clients receive guidance and support throughout the renewal process, helping them to seamlessly re-certify and maintain their ISO 20000 status beyond the initial three-year validity period.

Tell us about your requirement